AI voice & conversational UX I spent three months at Huge as the lead copywriter and UX writer developing an AI-powered app for a global Spanish bank. The project involved working with a large, multidisciplinary team across Europe, North and South America, to shape an AI agent which would work across the bank’s app for […]
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Fintech content design & UX writing I spent two stints totalling five months as Senior Copywriter and Content Designer at Habito, the online mortgage broker, working across its UX, marketing and communications teams. My role was to make the complex and often intimidating world of mortgages clearer, simpler and more empowering for customers. I worked […]