AI voice & conversational UX I spent three months at Huge as the lead copywriter and UX writer developing an AI-powered app for a global Spanish bank. The project involved working with a large, multidisciplinary team across Europe, North and South America, to shape an AI agent which would work across the bank’s app for […]
Conversational AI & voice design I worked with Digitas on an early conversational AI and voice experience for Kellogg’s Special K, researching, developing and writing several months’ worth of content for Amazon Alexa. At the time, voice assistants were at the forefront of consumer technology, and there were few established conventions for how brands should […]